What is CRM Software?

For businesses, CRM is a part of an everyday schedule. But for those getting started may not have enough information about it. So, what is CRM software? Why is it essential? Let's have a close look into the same.

Customer Relationship Management is a process or strategy that enable businesses to access and organize customer data better. Though this process was initially done with handwritten notes, today they are databases on individual computers. Eventually, managing businesses relationships became a challenging task.

Today, to compete and survive in any industry, you need reliable CRM software. A CRM system is a platform that assembles information from various departments like sales, marketing and organises their data into one system. This allows for easy access to data and coordination between departments.

Now that we have basic information on CRM software, let us look at the best ones that you can consider for your business.

Top CRM Software @ Affordable Prices For SMB

1. Zoho CRM

Are you looking for a simple user interface with flexible pricing plans? Then Zoho CRM is one of the best CRM software services that you can opt for. It is a highly rated service by both users and critics. There are many reasons why this software service is a popular choice among users. Firstly, it does not include any hidden costs, unlike others.

All charges are displayed online with transparency that ensures you are aware of what you pay. Secondly, it boasts of a simple interface that makes access easier. If the CRM software is hard to understand, you cannot use it to its full potential. Finally, it offers flexibility for different businesses as every business has a different requirement.

The software is fully customizable and incorporates applications that you use regularly. The CRM software offer deployment, consultation, onboarding and training programs that help you get started. Easily import data from other CRM systems or spreadsheets. It also features CRM award-winning apps for both Android and iOS.

Attractive Features:

• Fully Customizable
• Unique Sales Pipelines
• No Hidden Costs
• Inventory Management

Pricing:

• Standard: $10.72/user/month billed annually
• Professional: $18.77/user/month billed annually
• Enterprise: $32.17/user/month billed annually
• Ultimate. $34.85/user/month billed annually

"What's more? You avail of a 15-day free trial with every plan. Besides, the most popular one is the "Enterprise Plan".

2. FreshWork CRM

The next popular CRM software on our list is the FreshWork CRM software. It offers a 360° view of your customers data and experiences right in one place. This software is one to adapt to the methods of your business. It also boosts efficiency and improves sales productivity.

With businesses, you always need to be at the right spot at the right time. This is why it is crucial to be wherever your potential customers are. Make the best decisions for your business with AI.

Engage your users with automated workflows and end-to-end personalization. FreshWork CRM allows you to manage data and relationships from anywhere. Besides, it also enables you to expand your abilities.

Attractive Features:

• Time based workflows
• Android & iOS mobile apps
• Clone Records
• Website Visitor Tracking

Pricing:

• Growth: $28.14/user/month billed annually
• Pro: $68.36/user/month billed annually
• Enterprise: $123.32/user/month billed annually

"The service offers a 21-day free trial for users. Besides, you can always keep a check on your sales and leads through the Andriod and iOS apps."

3. SalesForce CRM

Connect to your audience in a unique way with Salesforce CRM. This is a brand strategy to build meaningful relationships to identify opportunities, understand needs and address problems if any.

View every customer interaction to market and sell like never before. Increase customer quantity and get more leads. Also, with SalesForce CRM you can monitor and manage your business.

The valued customers of this software report a boost in 37% sales, 43% better marketing ROI and 45% customer satisfaction. Some of the best features of SalesForce CRM include no hidden costs with easy and fast access to data. Get your hands on the best features of the software.

Attractive Features:

• Customer Information
• Account planning
• Team collaboration
• Time management

Pricing:

• Growth: $28.14/user/month billed annually
• Pro: $68.36/user/month billed annually
• Enterprise: $123.32/user/month billed annually

"The pricing of SalesForce CRM varies depending on the services that your business needs. However, they do offer a 30-day free trial to their customers."

4. Hubspot CRM

With Hubspot, there is something for everyone out there. No, it's not just about contact management. But, Hubspot CRM offers interesting tools for every team member. Get a detailed view of your sales on a visual dashboard for easy understanding.

This way you will never be in the dark about factors like individual performance and sales activity productivity. The transparent information will help you guide your team members to success.

There are some free features that Hubspot CRM offers. They are Deal Tracking, Reporting Dashboard, Company Insights and Pipeline Management. With the help of these services, you can steer your business to new heights.

What's more? Hubspot CRM also offers advanced CRM features. It comprises content management, marketing, customer service and sales to name a few. While the advanced features come at a price, a majority of the basic features are 100% free. Enjoy the services with absolutely no expiration date.

Attractive Features:

• Email Scheduling
• Deal Pipelines
• Unlimited users and data up to 1,00,000 contacts
• Document Sharing

Pricing:

• Starter: $45/month billed annually
• Professional: $800/month billed annually
• Enterprise: $3200/month billed annually

"You start with Hubspot CRM free version "

5. Monday.com CRM

Get everything in a single place with Monday.com. The software allows you to manage client's projects, customer onboarding, marketing and sales pipeline. You need not have training for using the services of Monday.com.

Furthermore, you and your team members can get started with it right away. Save your time and invest your efforts in the right direction. Manage your sales and deals anytime, anywhere. The software enables you to set reminders and notifications.

Additionally, you can use tools that accelerate the response time. Monday.com also enables you to streamline the sales process with a colourful interface. It holds all of the client's information concisely just as you would want them to be.

Attractive Features:

• Manage on-the-go
• Smart Integrations
• Easy-to-Use Interface
• Transparent data with Easy Access

Pricing:

• Individuals: Free for 2 seats forever
• Basic: $8 per seat/month billed annually (start from 3 seats)
• Standard: $10 per seat/month billed annually (start from 3 seats)
• Pro: $16 per seat/month billed annually (start from 3 seats)
• Enterprise: This plan comprises of a Pro Plan for which you will need to contact Monday.com

"Individuals can try with 2 seats for Free forever"

6. Salesmate CRM

Grow your business with Salesmate services. It offers simple and productive experiences for your customers and sales team. Get more deals and convert them into happy customers. Personalize your relationship with the audience to reach more prospects.

Use calls, emails, and follow up to get a boost in customer quantity. Win amazing deals with clarity and focus. Build your revenue and boost profits with every sale. Take your business to new heights with real-time data and insights. Act in the right direction to make the most of your opportunity.

Salesmate offers built-in collaboration and communication tools for every member of your team. You need to try out this award-winning software to witness actual results. Use the software anywhere anytime to stay updated with sales and deals processing. Get started within minutes and customize it as per business needs. Plus, get personalized support through chat, phone, email or video support as well.

Attractive Features:

• Contact Management
• Built-in Calling
• Clear Insights

Pricing:

• Starter: $12 per user/month billed annually
• Growth: $24 per user/month billed annually
• Boost: $40 per user/month billed annually
• Enterprise: Connect to the sales team for pricing deals for the enterprise plan.

"If you want to try you can start with 15 days Free trial"

7. Creatio CRM

Next to the CRM software we have is the Creatio Software. This marketplace is home to ready-to-use apps to extend functionality and boost productivity. It is best known for being a Low-Code Platform for CRM and process management.

Use Creatio CRM software to witness sales growth, service and marketing. It mainly focuses on the "Everyone a Developer" concept that allows for a seamless experience for all. Marketing Creatio allows businesses everything they need to manage incoming leads and streamline campaigns.

It has a variety of features that include Personalized Email Tracking, Advanced Trigger Campaigns, Visual Campaign Designer, and Event Tracking and Response Management to name a few. The pricing depends on two factors: The number of contacts and the total number of emails per contact.

The next type is Sales Creatio which is suitable for large sales teams. Some features include Opportunity Management, Field Sales Management and Performance & Operations. Finally, there is the Service Creatio which is for customer service teams. It allows them to create amazing customer experiences and streamline their processes.

Attractive Features:

• Case & Knowledge Management
• Omnichannel Communications
• Service Catalog
• Contact Center
• Bundle version of Marketing, sales and services are available

Pricing:

• Start from $30 per user/month

Free version is available, you can start with 14 days Free trial"

Conclusion

Choosing the right CRM software will prove to be beneficial to your business forever. It will help boost efficiency, retain customers, and increase sales. Besides, it also gives you more clarity which leads to better teamwork. With so many CRM software to choose from, the task can get overwhelming. However, in terms of affordability, Monday.com, FreshWork and Zoho CRM are the best choices. But your choice can also depend on your business needs.

Each CRM software listed in this article:

• Is a trusted and reputed provider
• Has amazing features for users
• Is easy to use and work with.

There is no right or wrong choice with CRM software. Varying businesses have varying needs. Thus, it is crucial to take your time and choose the best one.

So, what are you waiting for? Grab this chance and boost your business with the right CRM software.